Shipping policy
Shipping Areas
Worldwide delivery, extra charges may apply to remote areas. Ships from China.
Shipping and Delivery Estimates
Delivery Time = Processing Time + Shipping Time.
Add processing time to shipping time to estimate when you will receive your order.
Shipping: Calculated by Page
Order Processing Time 1-10 calendar days (depending on holidays, products and quantity)
Estimated Delivery Time 7-15 calendar days
Shipping costs for your order will be calculated and displayed at checkout.
Delivery time is calculated based on the ship date, not the order date. Actual ship date may be delayed due to invalid shipping address, weekends/holidays, etc.
Track Your Order
Once your order is shipped, you will receive an email from us with tracking information. Tracking information is also available on the Order Details page.
Shipping Areas
Products can be shipped to most states in the United States, excluding American Samoa, Micronesia, Guam, Marshall Islands, Northern Mariana Islands, Palau, Puerto Rico, and the U.S. Virgin Islands.
CARRIER
We work with 1 carrier to make sure your order arrives on time: DHL
SHIPMENT ORIGIN:
PEMP(Guangzhou)Co., Ltd. Room 228, Building 1, No. 5 Xinji Road, Nancheng Street, Dongguan City, 523076 Guangdong, China
If you have any questions, you can contact by email and we will get back to you as soon as possible!
Email: cathychloe@pempglobal.com
Tariffs depend on the shipping company and country
[Express Delivery]: Pay all customs duties once the package arrives in your country, charged by the shipping company or customs.